About Viblin India

Viblin is a leading BPM and BPO services provider in India that uses a combination of deep industry knowledge and the latest technology when it comes to serving clients in different industries. Some of the industries we served in the past include Travel, Insurance, Banking, and Financial Services, Retail, Manufacturing, Consumer Packaged Goods, Shipping and Logistics, Education, among many others. We deliver an entire range of BPO services in finance and accounting, procurement, customer interaction services and human resources using the latest customized modals as per the needs and understanding of our modern clients.. We have served numerous clients around the world in the past. Our main objective is to achieve business transformation and growth by offering reliable and trusted services that help to increase the operational efficiencies of the businesses.We feel proud of getting linked with many companies across the world in different industries.

 

  • 4 Years of Experience
  • ISO certified
  • Served diversified clients in the past
  • Trained professionals
  • Clients served around the world
  • Multiple delivery centers

Quality matters to us

As a renowned BPO service provider, Viblin strives hard in maintaining the highest standards of data quality and security. While dealing with diversified clients, we ensure that we adopt the highest standards and ensures optimal performance and customer satisfaction. We have stringent security practices so that the precious data of the clients can be saved.

Key highlights:

  • Viblin can manage your customers. We are a prestigious inbound call center organization with experience of more than 13 years in Customer Experience Management.
  • We have helped many companies create a robust customer experience management process that covers all customer interaction touchpoints including voice, email, chat, social media, etc.
  • Higher customer satisfaction results in improved retention of customers.
  • We are one of the most preferred inbound call center providers in India with an exponential growth track and quality delivery to all the clients.
  • We serve sectors like BFSI, Public Utilities, Telecom, Education, E-Commerce, travel, healthcare and DTH & call center in India.

What We Offer

Apart from our vast experience and strong workforce, some of the other reasons to choose Viblin as your BPO partner include-

Call center services
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Cost effective Solutions

Servicing a diverse client portfolio, we are competent to create customized, scalable, agile, cost effective solutions.

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Business Intelligence

We facilitate benefit realization by providing actionable insights to perceive the requirement and bring efficiency.

Technological Capabilities

Technological Assistance

Championing technological solutions that are inclusive and at par with the global standards to deliver unsurpassed results.

Quality Control

Industry Experience

Being trusted outsourcing partner with top of the order leadership, we align our people, process and technology to your values

Mission & Vision

Mission & Vision

Our Vision- Viblin wants to be your partner of choice for offering value that can help the businesses in getting long-term sustainable growth.

Our Mission Viblin stays committed to providing on going value to our customers. We use the latest technology and deploy best practices, aiming to provide high quality and cost-efficient services.

Our Services

We are a one-stop provider of call centers services in India. Our services include

Inbound  Services

Inbound Services

Let professionals handle customers’ call with patience

Customer service is the most pressing concern of each business, but it is also a time-consuming and challenging task, especially when we try to manage it in-house. The key solution to come out of this pro.... Read More

Outbound services

Outbound services

Trust professionals when it comes to outsourcing outbound services

Using professional outbound services is essential for every business, especially the ones who want to grow their business and increase monthly sales significantly. With the help of outbound contact centers, the companies can c.... Read More

Payroll Services

Payroll Services

Have Peace of Mind by Outsourcing Payroll Services

Payroll processing within your business can prove to be a time-consuming task, as keeping track of all the activities like hiring new staff, terminations, paid time, remuneration policy, etc. is much time &ndas.... Read More

Market Research

Market Research

Viblin delivers high-quality market research services

Are you looking for ways to improve your competitive position or planning to foray into new markets? Well, Viblin is an answer to all your needs as we offer professional market research services that will let yo.... Read More

Public Opinion

Public Opinion

Take benefit of Non-biased Public Opinion to grow your business

Conducting market research is not an easy task and you need professional help for the same. Using the services of renowned market research and public opinion provider is an affordable and most trusted m.... Read More

HR Training

HR Training

Sometimes many businesses ignore the human resources side within their organization, especially when all the functions within the business are going smoothly. Every organization’s human resource department plays a vital role in employee payroll, tax filing, and health administration. Moreover, they are responsibl.... Read More

Transalation

Transalation

If your business is doing great and you are planning to expand in new regions, then you need to get in touch with an experienced translation services provider that is well-versed with new regions, new culture and know the language used in a particular region. Global exposure can be possible only in case you are ready t.... Read More

Data Entry

Data Entry

Professional Data entry services at the most affordable rates

Though most of the time, we assume that lower cost is the most common advantage when it comes to outsourcing deals, numerous other reasons that inspire companies to opt for the professional data entry ser.... Read More

Feedback from our clients

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